How can I purchase the service?
To purchase the service, contact us: by phone - +48 22 339 18 98 (from 8 am to 5 pm), by email - [email protected], or via the contact form on the website: https://main.pl/ dedicated-private-cloud.
You can consult us before placing an order. If you already know the technical parameters you need, we will provide a cloud with such specification. We can also advise which parameters will best suit your business needs.
How long does it take to launch the service?
The launch time depends on the size, complexity, and technological sophistication of the cloud environment. For example, the minimum time to implement a Private Cloud environment is 1 business day.
Where is MAIN cloud located?
MAIN's cloud services are based on the physical server and network infrastructure of our Data Center facilities in Warsaw.
How will I be able to access my data?
As a client, you always have unlimited access to all the data in your cloud in MAIN. This can be done in several ways. You can connect via the VMware vCloud console (provided by us) directly to the machine - all you need is a web browser. The second option is VPN access directly to the environment (SSH, RDP, VNC and other protocols). As a client, you can also copy data to disks by connecting to physical machines directly in our Data Center.
We also offer hybrid access, in which we manage the entire environment, but grant you or designated users administration rights for selected parts of it. We can also provide monitoring and backup services.
Does the service have technical and administrative support?
Yes, we provide full support:
- Technical – from supporting the physical hardware, to configuring the environment, to managing the systems and software installed on it. Basic monitoring covers physical hardware, including hosts and network, and availability of virtual machines.
- Administrative - all technical people responsible for cloud services are MAIN employees. They are physical hardware, disk array and network engineers, VMware product experts, administrators and architects of Linux and Windows and other Microsoft products (including SQL Server, NAV and AD), database administrators - PostgreSQL, MySql, NoSQl (MongoDB, Elasticsearch, Redis).
How is the cloud secured?
We provide security on several levels. The building of our Data Center is protected and monitored and is characterized by redundancy, e.g. on the level of power supply, network and air conditioning. We also offer backup solutions and disaster recovery of data (Disaster Recovery Center).
The Private Cloud services use a dedicated physical environment (hosts and network), which means that your machines will be physically separated from the machines of other clients.
We constantly monitor the availability of physical hosts, the network, and the availability of virtual machines. We also offer additional services, such as backup, Disaster Recovery Center (in another Data Center), anti-virus, WAF, Intrusion Prevention/Detection System and Anti-DDoS.
On request, we can also connect the infrastructure to a dedicated physical network device (router, firewall), so that you can use additional functionalities, such as more types of VPN or advanced network configuration.
Can I scale up my cloud?
Yes. Scaling virtual environments is done within the physical capabilities of hosts (CPU, RAM and disk). When these run out - the environment can be expanded with more physical hosts. You can also increase the parameters of Internet services or dedicated link.
Does MAIN Cloud support containerization?
Yes, it does. All activities related to containerization are the responsibility of the client. We are currently working on the implementation and support of RedHat OpenShift containerization, thanks to which the client will receive a ready platform with optional support in administration.
Can the price increase during the term of the contract?
No, it can't. We guarantee that the price of the environment you have chosen will not change. The price may only change in the case of increasing selected parameters, e.g. adding more physical machines or increasing the network capacity.
Interested in cloud for business?
We'll advise you on how to move your business to the cloud. We also migrate resources from other Data Centers.
Write to us and you we'll answer within 4 hours (Mon-Fri 8 am - 5 pm).